Problem Manager-Contract-Austin, Tx-Gaming Industry

As a Problem Manager, you will drive a culture of continuous improvement and iteration. This role requires a candidate who is interested in utilizing operational data to isolate and implement improvements in processes, systems, architecture, and people. To be successful in this role, you will need to be highly inquisitive, technical, and understand how to use analytical tools to extract knowledge from data. This role requires an individual who understands technology, and can leverage your experience and logic to focus on the right things. The successful candidate in this role will not be working hands on with technical systems, but will work closely with Service Line Managers to highlight solutions to technical problems. Having a background leading complex analysis, projects or programs, being comfortable creating new processes, managing their implementation, and getting results is critical to your success.


  • Build an Enterprise-wide Problem Management discipline from the ground-up that does not hinge on individual effort and which celebrates improvements and encourages focus on opportunities.
  • Deliver actionable problem improvement plans and own them to completion while being accountable for their SLAs.
  • Analyze the architecture of existing systems and leverage key data and SLA’s to suggest improvements and optimizations to these quality of these systems to prevent problems from occurring.
  • Develop and manage strong partnerships with all internal and external teams to establish trust and ensure continuous improvement and problem management aren’t processes of afterthought.
  • Ability to identify opportunities for automation and work with multiple cross functional teams to make those areas of opportunity a reality.
  • Gather data-driven feedback using various analytics tools such as ServiceNow performance analytics, Power BI, or Tableau and distill those data into actionable items.
  • Curating data from various sources into single, easy to understand views which can be presented to stakeholders to establish an understanding of complex problems.
  • Develop measurements and KPI’s to improve operational performance.
  • Engage with teams across our company to understand areas in which insight is lacking.
  • Develop process plans and engagement strategies for implementing key improvements.
  • Deliver continual results via progressive process improvements that reduce gaps in performance goals and enable world class performance.


  • Minimum five to seven years of experience in a process improvement or problem management role.
  • Have a strong understanding of incident, change and problem management processes and requirements.
  • Excellent oral and written communication skills and the ability to translate between technical and business teams.
  • Extensive understanding of IT service management.
  • ITIL Certification or an understanding of the principles of service support as defined in the ITIL framework.
  • Strong understanding of IT terminology and infrastructure components (networking/systems/DBA/storage) and how these operate together.
  • Must demonstrate strong quantitative, analytical and conceptual thinking skills.
  • Ability to define problems, document and establish facts to draw valid conclusions.


  • BS or BA degree in Computer Management, Information Systems or other business/analysis-oriented degree.

Location: Austin, Tx

Pay Rate-$60.00/hr.

Please send resume to


UI Engineer-Contract-San Francisco Bay Area-Media Giant!

We are looking for an experienced UI engineer who will be working alongside full-stack
engineers in the RTDI team to help deliver a Managed Messaging and Stream Processing
UI in order to manage the creation of streams, stream metrics, lineage, tracing and
● Extending functionality in the existing Keystone application
● Building a Polymer-based UI interacting with an evolving Keystone API
● Partner and communicate effectively with stakeholders
● Ability to deliver production ready code with minimal guidance
● Iterate quickly and incorporate feedback

● 4+ years of software development experience
● Experience with frontend languages such as Javascript, CSS, HTML
● Experience in integrating Web Services and APIs
● Strong background in creating responsive, intuitive front-end experiences
● Good understanding of data concepts and distributed systems.
● Bachelor’s degree in CS, EE or similar
● Polymer 2+ and/or VueJS framework knowledge preferred
Programming Languages Javascript 3+ years

Pay Rate- DOE

Please send resume to

Sr. Software Engineer-Java- Contract- San Francisco Bayarea-Media Giant!


  • Design and build microservices for content finance engineering
  • Architect and build server side platforms using Java and RDBMS
  • Turn requirements into simple, elegant, optimal solutions
  • Work at all phases of the software development lifecycle (planning, design, implementation, deployment and support)
  • Deliver on business functionality and support existing functionalities


  • BS/MS in computer science or equivalent

  • 4+ years of server-side software development with Java or object oriented languages

  • 3+ years of experience with Relational Database technologies such as, MySQL, PostgresQL, etc.

  • Communication is your strong suit: in code, in email, and face-to-face.

  • Experience with designing and ownership of distributed systems

  • Ability to thrive in a cross-functional environment

  • Solid understanding of service oriented architecture and familiarity with microservices architecture

  • An understanding of concepts like threading and event-driven asynchronous I/O

  • Working knowledge of AWS or similar cloud platforms and experience  in deploying cloud based applications


Pay Rate-Up to $150/hr.

Please send resume to

Content Protection/Anti-Piracy Specialist-Los Angeles- Media Giant!


  • Performing takedown process through the DMCA notice sending practice and other analogous legal routes to disrupt the availability of online pirate content
  • Day to day scanning of Facebook, YouTube, Dailymotion, Twitter, Periscope, Google Search, Bing, VK and platforms used for piracy

  • Enforce through Content ID in YouTube and Rights Manager in Facebook and manually address circumvention techniques used on those platforms

  • Gather data on the availability of content on these platforms and produce reporting on changes to the problem


  • Experience in anti-piracy initiatives

  • Well versed in performing notice and takedown efforts

  • Experience of working with YouTube, Facebook, Instagram, Google, Bing, VK, Dailymotion and other well-known platforms


please send resume to

JR. Systems Admin/Tech Support-Contract in San Francisco, Ca


  • Build and maintain MacBook Pro, Windows, and Windows server endpoints
  • Mobile device management via cloud management software
  • Deploy and maintain Sophos Cloud infrastructure and encryption technology, and deploy Code42 Crashplan
  • Provision and maintain Microsoft Office 365, Google Suite and Dropbox


  • BA Computer Science or equivalent industry experience
  • 2+ years of progressively more responsible systems administration or technical support experience
  • Strong understanding of operating systems, networking, virtual environments, and data security
  • Strong aptitude and experience administering SaaS solutions: GSuite, Office 365, Dropbox, etc
  • Experience with workstation provisioning, troubleshooting and maintenance in a hybrid environment
  • Exposure to Sarbanes Oxley, ISO 27001, and GDPR very helpful
  • Solid technical troubleshooting and analytical skills

Pay Rate-30/hr.

Please email resume to

Front-End Developer-Contract-Sunnyvale, Ca

Front-End Developer


  • Work as part of a rapid pace Agile development team
  • Write clean code following best practices and standards
  • Collaborating with engineers from the various expertise
  • Bringing together the layouts and graphics from our designers and other developers to deliver great looking, high quality, rock solid and responsive web UI’s
  • Experience implementing secure web practice.

Desired Skills and Experience

  • 2+ years of experience in front-end technologies
  • Experience working with AngularJS, jQuery, HTML5 – advantage
  • Knowledge and experience with cross-browser development
  • Experience working with a server side web framework such as Go, NodeJS, Java- Advantage
  • Skills and experience in secure web development practices.
  • Ability to quickly learn and adapt to new technologies
  • Punctual, pays attention to details
  • Excellent communication skills

Pay Rate-DOE

Please email resume to

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