Media Technical Support- Los Angeles, Ca- Contract

Job Title Responsibilities:

  •  The contractor will support our Media Specialist as a front-line technical resource for both  internal operational teams as well as external Content and Fulfillment Partners around  the globe delivering content.
  • We have a large ecosystem of partners that  deliver thousands of digital video, audio, subtitles, and other assets to us on a daily basis.
  • The contractor will help these partners by providing light support through our ticketing  system when they encounter delivery-related issues.
  • The contractor will be paired with a  Media Specialist, who is focused on innovative and strategic advances in our technical  troubleshooting space.
  • Additional responsibilities include doing research to ensure that our partner delivery  metrics are accurate, making sure all support tickets are being directed to the  appropriate cross-functional teams whenever applicable, resolving partner issues relating  to our Backlot delivery portal, and publishing content to our Partner Help Center.
  • The contractor should expect to work 40 hours a week, 8 hour days, in order to  maximize timezone coverage, since we regularly receive technical support tickets during  the European and Asian workdays.  Requirements:
  • Experience with common OTT file formats, such as ProRes, TTML, WAV, etc.
  • Understanding of video encoding, subtitling, and QC workflows
  • Strong desire to support the investigation and troubleshooting of media related  issues
  • Passion for teaching and collaboration; distilling technical details down to relatable terms and definitions
  • Ability to communicate and interact with vendors on a global level and frame  projects with sensitivity to cultural diversity and industrial variation
  • Ability to take ownership of tasks with high-quality execution
  • Self-motivated and can effectively manage and prioritize workloads
  • Excellent verbal and written communication skills
  • Some experience working in the Entertainment Industry
  • Familiarity with Zendesk or other similar ticketing platform
  • Basic understanding of HTML

Pay Rate-$35/hr.

Contract- 1 year

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Visual Designer-Contract- Sunnyvale, CA


-Digital design for corporate websites and mobile apps.
-Strategic PowerPoint or Keynote presentations.
-Design for digital and print.

Qualifications and Skills:
-A minimum of 4-5 years of experience as a visual designer.
-BA degree in graphic design, visual communications or related field required.
-Strong portfolio featuring examples of print and digital work.
-High energy, self-starter, with a strong sense of accountability.
-Detailed knowledge of fundamental design principles and disciplines for web and print that affect typography, color use, animation, composition, use of space and distribution of information.
-Excellent project management skills, managing timelines, and deliverables.
-Outstanding written, verbal and visual communication skills.
-Ability to translate business requirements and complex ideas into simple and intuitive images that make an impact.
-Expert skills on Mac platform and in the Adobe Creative Suite, and comfortable designing graphics and communications for integrated use in print, on the web, and in social media.
-Working knowledge of Microsoft Office Suite – expert PowerPoint abilities a must.
-Knowledge of print production process including experience with preparing pre-press files and managing print vendors and press checks.
-Background in data visualization and infographics a huge plus.
-Knowledge of front-end coding like HTML(5), CSS(3) and JavaScript/jQuery a huge plus
-Technology start-up experience a big plus

Order Management Analyst- Contract Position in SF

San Francisco, CA


Order Management Analyst

The Order Management Analyst owns the process for processing and activating all submitted partner and partner marketing orders in accordance with our functional SLAs, WW Sales Operations policy, and all company compliance policies. In addition to the standard Sales Support responsibilities, the ISV Order Management Lead will also be responsible for optimizing our business processes; calculating unit pricing and compensation transactions to ensure accurate timely commission payments; building and monitoring reports and dashboards; internal customer issue resolution; contributing on special projects; and training for new employees.

This position will also grow to help drive continuous improvement of our controls to deliver tangible process improvements and strengthening of our controls framework. We are looking for a candidate who also has experience in compliance, process management and controls. Because of our innovative and entrepreneurial culture, we seek individuals who can help drive process improvement and awareness of and adherence to policies and procedures within our ever-expanding global employee base. This role requires extensive coordination with many organizations, including Alliances, Direct Sales Operations, ISV Sales, Renewals, Adjustments, Customer Service, Commissions, Tax, and Credit & Collections. The right candidate must be able to work in a team environment, be self-motivated, and extremely detail-oriented with problem solving and decision-making skills.

Order Management Analyst Responsibilities: 

  • Manage an order management territory and deliver on order processing within SLA
  • Review submitted contract and order forms for completeness, accuracy, and conformance to company’s sales order acceptance policies
  • Process contracts and orders and ensure all documentation is in compliance with revenue and company policy
  • Manage provisioning/delivery issues
  • Calculating PNR (Percent Net Revenue) for proper review of unit pricing.
  • Complete compensation transactions to ensure accurate and timely commission payments.
  • Work with Partner Operations/Partner Marketing/Alliances assisting in account reconciliations for customer billing investigations and disputes
  • Validate New/Add-on/Renewal Opportunities for Sales forecasting
  • Act as the “Go To” for questions around process, policy, and applications
  • Provide routine reporting and analysis on team operational metrics
  • Review and audit partner orders to ensure documentation is in compliance with revenue and company policy
  • Share best practices with team members to enhance the quality and efficiency of support and contribute to the knowledge base
  • Contribute ideas and innovations to improve upon existing systems, work processes and procedures.
  • Establish strong relationships with Sales, Renewals, Collections, Adjustments, Compensation, Rev Rec., Legal, and other internal resources as appropriate
  • Build out training material in SOP format for provisioning process
  • Train the Order Management team on provisioning basics
  • Manage quality assurance initiatives related to order management work

Order Management Analyst Requirements:

  • 3+ years of experience working in Sales Operations or Order Management
  • 3+ years working with CRM platforms with focus on order management and reporting/analytics
  • Aptitude with data collection, compilation, analysis and presentation
  • Excellent interpersonal skills; ability to articulate well both verbally and in writing, ability to

understand and explain complex business issues; ability to think quickly and critically

  • Ability to excel in a fast growing/fast paced environment delivering accuracy while managing to deadlines where adaptability is imperative
  • Ability to prioritize workload and manage multiple projects and tasks
  • Ability to understand broader business and financial issues
  • Extreme attention to detail and strong time management skills
  • Thrive in a team environment
  • Demonstrated initiative
  • Ability to work independently
  • Working knowledge of Microsoft Office applications
  • Bachelor’s degree from an accredited university

Qualified applicants with arrest and conviction records will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.

 Send resume to

Marketing Coordinator- 6 month Contract-SF

Marketing Content Coordinator, Develop Relations

San Francisco, CA


The cloud has ushered in a new era where adoption is the new measure of success. Gone are the days where we simply focus on downloads and form completes, now we must obsess around delivering engaging experiences that drive engagement with millions of active users, resulting in billions of interactions across every device. This company is the best platform for building modern engaging applications that people love. And best of all you can build them, faster, smarter, and together with your team.

We are looking for a talented marketing coordinator skilled in coordinating events and production-related activities.

Marketing Coordinator Responsibilities: 

  • Own work back schedules for assets related to the company’s events
  • Maintain and report on program status with multiple stakeholders
  • Assist with various team programs & initiatives as needed.

Marketing Coordinator Requirements: 

  • Spreadsheet fluency
  • Fluent English with superior grammar, spelling and proofreading skills
  • Enthusiasm and passion for building valuable and successful campaigns, communities, and effective programs
  • Creative thinker, self-motivated and results-oriented, strong analytical and communication skills, a natural team player
  • Ability to effectively prioritize and plan
  • Bachelor’s degree from a four-year university

Bonus Skills: 

  • Clear understanding of developers
  • Experience with events and asset management
  • Quip
  • Google Suite
  • Office Suite

 Qualified applicants with arrest and conviction records will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.

Pay Rate-$38/hr.

Data Center Technician/-Contract- Santa Clara, Ca

This position will be responsible for the following:

  • Execute on day to day operations of the data center, including monitoring of power, space and environmental conditions against SLA provided by the collocation vendor.
  • Perform diagnostics, repairs and upgrades on servers and networking hardware
  • Backup tape maintenance (swapping, logging, storing/shipping)
  • Engage vendors for hardware problems covered under existing support contracts
  • Accept incoming shipments and track server assets through deployment
  • Moving equipment within our data center locations
  • Facilitate equipment shipments for moves and RMA (un-rack, crate, ship)
  • Inventory control for servers, components and cables
  • Assist in planning and optimization of data center space, working with network and storage teams to optimize port utilization and cable runs
  • Provide hands on management of Data Center services, including rack and cable management
  • Participate in capacity planning, equipment installation and data center migration activities.
  •  Power distribution, UPS, generators and cooling
  • Cross connects and meet me rooms understanding
  • Carriers and Internet ISP
  • Server and network hardware troubleshooting
  • Copper, fiber cabling and structured cabling

 Required Skills:

  • Minimum of five years experience as a data center engineer
  • Experience with data center technologies like power distribution systems, UPS, and back-up generators
  • Experience with WAN/LAN networking and hardware and storage systems
  • Experience with the full life cycle of a data center and equipment
  • Experience performing daily maintenance on filers and tape library devices
  • Ability to communicate intelligently and effectively with employees, vendors, and customers -Ability to work independently / with minimal supervision
  • Ability to effectively work with teams through ticketing systems and e-mail
  • Understanding of security best practices, especially around PCI is a plus

 Pay Rate-$up to 50/hr.

Send Resume to:

Manual Software QA Engineer-Contract-Foster City, Ca

  • Need candidates with QA background.

  • They use Jira as their ticketing system and would like the  candidates to have familiarity of Jira.
  • Main Job is Triaging the Bugs( triaging is the process of confirming and prioritizing bugs. It is a great opportunity for non-developers to help improve the application.
  • Well prepared bug reports help developers concentrate on fixing problems in a reasonable order)
  • No coding is required.
  • Will go through the bug tickets understand the Data and Analyze it and then route it to different Teams for fixing.
  • Someone very good to attention to details, outgoing folks, raising questions, good analyzing skills will be the right fit.
  • Will be watching lot of videos of images and actions and trying to identify the bugs.
  • There will be influx of tickets that have to be processed, you should know where to route them properly.
  • Should be able to get through around 100 tickets per day. Might take half minute to 5 minutes with an average of 3 minutes per ticket.Preference:

    CS Degree

    2-5 years of Experience

    Understanding some Programming Language prefer Python

    QA Eng who does more than triaging

    QA who can understand the Software Development Life Cycle  and workflow of SW Projects.

    • Pay Rate-up to $40/hr.
  • Send resume to

Mobile Web QA- Direct Hire- Irvine, Ca

Looking for a detail-oriented, self-driven test analyst to join the web and mobile quality assurance team with a focus on technical testing for web systems and mobile applications.

The ideal candidate must be able to communicate with engineers, producers, and other test analysts to provide tools testing support for both internal and external development groups.


  • Partner with stakeholders to collaboratively identify and meet quality objectives.
  • Develop test cases and estimate execution time.
  • Execute test, capture test results, and measure impact.
  • Report on the design experience and test results.
  • Ensure test documentation, results, and artifacts are maintained.
  • Participate in test closure activities.


  • Experience testing Web systems
  • Able to develop and foster strong working relationships with peers, development partners, customers, support teams, and management
  • Excellent verbal and written communications skills, including accurate and timely reporting
  • Excellent organization and time management skills
  • Experience testing software and tools for game development and support systems
  • Knowledgeable in testing for mobile platforms
  • Understanding of how APIs work
  • Understanding of Agile methodologies


  • Gray Box and White Box testing experience
  • Basic knowledge of HTML / CSS / Python
  • Knowledgeable in security / vulnerability testing for web-based environments
  • Prior experience working with web-based automation platforms (e.g. Selenium, SoapUI)
  • Understanding of Business Process Modelling (BPM) systems and workflows
  • Experience with Application Lifecycle and Test Case
  • Management software development planning tools ISTQB certification
  • Associate’s or Bachelor’s degree or equivalent experience in a related field

Please send resume to

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