• The individual would be working 35 hour/week and a 4-day work week (most likely Tuesday-Friday) in the office.

The Qualifications & Responsibilities include:

• Working knowledge of computer systems, both physical and electronic security practices, network and systems administration, databases and data storage systems, phone systems, internet, e-mail, and cloud-based applications 
• Skilled at applying HIPAA and other information privacy regulations 
• Strong critical thinking and decision-making skills 
• Excellent project management skills and strong ability to prioritize 
• Provide day-to-day delivery and technical support for end-users of desktop applications, phone systems, telephones, handheld email devices, printers, and computer hardware 
• Troubleshoot and resolve network, e-mail, and workstation problems 
  Microsoft Active Directory Administration
• Microsoft Office 365 Administration
• RingCentral Administration
• Provide technical support to the AAA4 Webmaster/Developer as needed 
  Install new programs and equipment  
• Work with the Fiscal Team to update and maintain computer and other IT equipment inventory 
• Remain updated on new developments in, and analyze reviews of, computing technologies 

Pay Rate-$30-35/hr.

Please send resume to kjohnson@nelsonconnects.com

You will provide support for employee-facing technical services. You will be responsible for the day-to-day operations, managing escalations, and working closely with Client Service Engineers to improve our services.

RESPONSIBILITIES

• Provide Tier 1/2 support for all end user technology services while in-person, or remote via Jira Service Desk and Slack. 
• Deploy and maintain end user computers and peripherals.
• Maintain conference rooms, printers, flex desks, vending machines, and other office equipment.
• Create, manage, and troubleshoot accounts and access via Active Directory.
• Assist Client Service Engineers with client-side projects to improve security, increase efficiency, or improve user experience. 
• Travel may be required to support various locations within the Bay Area. 

QUALIFICATIONS

• 1-3 years of experience in a similar IT Support role.
• Excellent verbal and written communication skills.
• Experience with Active Directory, Google Workspace products, or similar platforms.
• Basic networking knowledge and troubleshooting skills (VPN, DHCP, DNS).
• Windows, Ubuntu, and macOS troubleshooting experience preferred.
• Experience with Jira / Confluence or similar ticketing and wiki services preferred.
• Excellent critical thinking, problem solving, and prioritization skills.

Pay Rate-$30-35/hr.

Please send resume to kjohnson@nelsonconnects.com

Primary Role and Responsibilities

• Lead comprehensive Design for Manufacturing/Design for Service activities from initiation through R&D implementation of recommended design changes
• Development of strategic manufacturing processes in support of new product introductions
• Development of manufacturing process capacity models
• Participate in and/or lead technical teams as required
• Define, specify, and communicate expectations for quality outcomes through the creation of standardized quality specifications and work instructions
• Research, evaluate, justify, and recommend capital equipment for manufacturing processes
• Evaluate existing manufacturing processes for product hardware of above average complexity and work with both internal and external 3^rd party partners to define, plan, and implement product and process improvements
• Evaluate Product Quality data (Annual Failure Rate, Initial Delivery Error, Manufacturing Yield, etc.) to identify opportunities for improved product quality and cost reduction
• Conduct failure analysis activities that identify the failure at the component level, design a data-driven plan to address the failure, and drive implementation of the necessary corrective actions
• Use Design of Experiments, 8-D, Kaizen, and other formal failure analysis techniques
• Assist in identification and qualification of new mechanical component suppliers
• Evaluate existing mechanical components (including fabricated metals, plastics, and printed circuit boards) for cost reduction, assurance of supply, and quality improvement opportunities
• This position may require up to 15% domestic and international travel

Qualifications for Sustaining Engineer, Mechanical

• BS degree in Mechanical, Manufacturing, Industrial, or Material Sciences Engineering
• 5+ years’ experience in a technology driven industry; low-volume/high-mix/high complexity product experience preferred
• Demonstrated ability to influence cross functional teams and external 3^rd party partners
• Experience driving product and process cost reduction activities
• Experience performing failure analysis of complex systems and components
• Proficiency with Creo and/or SolidWorks preferred
• Ability to prepare and conduct effective presentations
• Internal and contract manufacturing support experience
• Ability to work independently and demonstrated track record of delivering results in a dynamic technical environment

Pay Range-40-55/hr.

Please send resume to kjohnson@nelsonconnects.com

Required:

• 4+ years of experience in data warehouse maintenance and development, including advanced capabilities using SSMS, T-SQL, and SSIS.  Able to analyze and create detailed SQL code, and to use MS tools available to ensure solid query performance.
• Comfortable with extremely complex development projects.  Able to implement in and/or infer from code bases complicated business rules with multiple layers of processing and multiple output formats.  Solid knowledge of star schema output and dimensional modelling, fact table loading, data staging, backout and deduping processes.  Experience with multiple file formats and use of SSIS to accommodate imports of those source types.
• Experience within a Healthcare setting.

Desired:

• Strong skills in run support for multiple large and complex datasets, primarily focused on Clinical data, including Pharmacy claims and Lab tests/results.  Ability to support entire DW job structure regardless of subject matter expertise, monitor jobs, and to trouble shoot job errors or warnings when needed.
• Experience with Epic Caboodle/Clarity, especially the ability to reengineer processes/interfaces to pull directly from these applications, is highly desirable.
• Experience with cloud platforms, such as Snowflake/Matillion, especially the ability to map existing code sets to new platforms and re-engineer processes to maximize benefit of the new technologies, is highly desirable.
• Experience with data virtualization platforms, such as Denodo, is also desirable.

Pay: 55-65/hr.

Please send resume to kjohnson@nelsonconnects.com

IT Jira Administrator

The Jira Administrator (Contract) position is part of the IT Applications team. This position is responsible for operational user support of JIRA and Confluence. Our growing user base will require ongoing assistance with reporting, workflow design, field creation, plugin management, general support and more.  

In this position, the contractor will be surrounded with exceptional peers and will be exposed to many challenging tasks with many opportunities to learn and grow.

Responsibilities

• Evangelize best practices 
• Subject Matter Expert on Jira and Confluence
• Working with clients on requests, workflow and process design, and general support
• Collaborate with IT Applications Administrators to ensure Jira and Confluence perform at their best

Qualifications

• Experience supporting Jira and Confluence for 5+ years 
• Able to lead meetings and manage user expectations
• Exceptional communication and interpersonal skills
• Ability to take ownership of an application and evangelize its proper use
• Passionate about software and service development

Pay Range-$55-64/hr.

Please send resume to kjohnson@nelsonconnects.com

Looking for a Validation technician to drive reworks, labor time development and publication responsibilities on all the vehicles . In this role, you will lead the validation activities for reworks identified by engineering. You will perform evaluations of the instructions/process provided by engineering for the specific reworks to ensure the Base Operations technician team can execute them in a safe and efficient manner.  You will collaborate with hardware and software engineering teams to validate the repair by coordinating with the Base Operations technicians. You will collaborate with the documentation team to come up with service bulletins based on the engineering procedure and learnings from validation. You will work on ensuring overall readiness (parts, procedures, repair feasibility,etc.) of reworks so that the Base Operations technicians can successfully execute the rework on the rest of the fleet . You will represent the Base Operations Engineering function in the Rework review board (RRB) and provide necessary input to help engineering succeed in the requested reworks. You will spend time with the field technicians evaluating the products and identify changes that will improve the overall serviceability and maintainability of our products. You will work with the Base Operations technicians to schedule vehicles for time studies of service procedures. Through feedback from the field team, you will collaborate with engineering to make product improvements as necessary. 

Responsibilities:

• Establish relationships with the hardware and software engineering teams, PMO, Base operations repair teams, to drive rework activities in a timely manner.
• Collaborate with Base operation technicians for validation activities, obtain feedback on the procedure to make improvements.
• Develop detailed instructions using the process provided by engineering and based on the learnings from the validation activities. 
• Work with the PMO and Base operations repair team to schedule the validation activities per vehicle availability
• Work closely with the documentation team to finalize the instructions and publish them in the form of service bulletins.
• Represent the Base Operations team in the RRB forum, provide updates for the on-going rework validation activities.
• Identify rework process improvement opportunities. Collaborate with the PMO to implement process improvements.
• Responsible to ensure the readiness of the rework before it is launched to the Base Operations repair team
• Responsible for conducting time studies of mechanical and electrical service procedures
• Responsible to maintain the standard labor repair time guide

Requirements:

• Demonstrated successful experience in collaborating with engineering teams to perform validation and/or testing.
• Practical experience technical /field experience
• Ability to comprehend schematics, electrical diagrams, connector end views/pinout
• Proficiency with automotive diagnostic tools and/or equipment design experience
• Familiarity with vehicle communication networking protocols and tools
• Experience working on products through its lifecycle, product and process validation
• Detail-oriented, including proven written and verbal communication skills
• Education – Certificate, Diploma, or Associate’s degree. Degree in Automotive Technology or related field is a plus
• 3-5 years of relevant experience in validation or testing components on a system level. 
• Ability to work autonomously to manage projects

Pay Rate-$30-35/hr.

Please send resume to kjohnson@nelsonconnects.com

PositionShift:
Monday-Friday – 11am – 8pm

Service Associate Team: Mission Readiness
Reports to: Manager of Mission Readiness

POSITION OVERVIEW:

The Mission Readiness team is looking for a Service Associate to support daily fleet operations at our test sites in the Bay Area. In this role, you will be ultimately responsible for the on-time vehicle readiness for the suite of tests and service operations scheduled during your shift on our L5 platform. This includes, but is not limited to daily upkeep of the vehicles with tasks such as cleaning, charging, and SW bring-up; as well as, ensuring the test site is organized and presentable for operations. Within the Mission Readiness team, you will help ensure the vehicles meet regulatory requirements per the provided guidance. You will also support our parts team in organizing and transporting spare parts inventory. 

RESPONSIBILITIES:

• Primary:
  • Supporting company milestones and optimizing drive operations across multiple locations.
  • Ensure the vehicles, equipment, and workplace are clean and ready for use. 
  • Provide logistical support for the movement and storage of vehicles and equipment.
  • Assist with paperwork and documentation related to vehicle readiness.
  • Perform routine charging of our test vehicles and supporting equipment. 
  • Execute mission prep procedures, which include, but are not limited to launching software across several devices per vehicle, verifying SW and HW configurations, deploying sw as appropriate, capturing requested data, and escalating issues as they arise.
  • Support the readiness of spare parts and the associated inventory. 
  • Ability to lift up to 50 pounds and use carts, dollies, hand trucks, and other gear to move items around.
  • Ability to go up and down stairs, as well as stand, walk, push, pull, squat, bend, kneel, and reach during shifts. 
• Secondary:
  • Provide hands-on technical support to the BaseOps technicians. (fluid changes, part replacements, wiring checks, etc)  
  • General testing support (documentation, pre-mission assistance, cone courses, obstacles, traffic control, support vehicle driving). 

REQUIREMENTS:

• 2 – 4 years of work experience 
• Must have a valid driver’s license with a clean/excellent driving record.
• Ability to travel locally and nationally (less than 30%).
• Available to work weekends as needed with advanced notice to support completion of company milestones.
• Possess a “get it done” attitude, safety-first mindset, and a sense of urgency to resolve problems and tasks.
• Must have the proven ability to problem solve and deliver on high-pressure situations.
• Must have the proven ability to multi-task and manage multiple projects and deliverables.
• Excellent written/verbal communication skills
• Works well in a team environment 

PREFERRED QUALIFICATIONS:

• Technical trade school certificate or Associate Degree in automotive repair
• Proficiency with Jira/Confluence
• Proficiency with MS Office/Google Suites
• Experience working in a fast paced environment

Pay-28-30/hr.

Please send resume to kjohnson@nelsonconnects.com

Essential Functions:

• Responsible for developing and improving the corporate Quality System in conformance to FDA and ISO standards appropriate for world-class suppliers to the medical device industry with the following areas of responsibility:

·       Inspection:

• Provide support when needed in-process and final inspection processes.

• Participate in the resolution of all product rejections and returns, internal and external, call and follow-up on Material Review Board Meetings.
• Provide technical support for inspection department.
• Audits
• Internal Audits – Schedule and manage internal quality audits.
• Third Party Audits – Participate in external quality audits and surveys from customers and regulatory agencies.
• Complaints/SCARs
• Ensure timely response to all customer-inquiries including complaints, customer generated Supplier Corrective Action Requests (SCAR’s), and Pulse Systems issued SCARs. 
• Track and manage the timely resolution of all customer inquires, open SCAR’s.
• Corrective and Preventive Actions
• Ensure Corrective And Preventive Action (CAPA) activities are initiated when required.
• Monitor CAPA activities from initiation, through closure, and verification of effectiveness.
• Training
• Train employees, including management, in quality processes and regulatory requirements. 
• Monitor internal training activities to ensure all employees are trained in accordance with Pulse Systems procedures. 
• Vendor Evaluation and Approval
• Manage Vendor Evaluation/Approval/Review process. Conduct Supplier Audits as required
• Issue and manage Supplier Corrective Action Requests as required.
• Document Change Orders
• Work with other departments to define, qualify, and implement Document Change Orders.
• Manage the Document Control process to maintain revision control on all internal controlled documents.
• Ensure that Document Change Orders are tracked and implemented in a timely manner.

• Support the execution of production schedules consistent with company goals and objectives.  Coordinate support from other staff and production personnel as necessary.
• Be a company champion for quality and compliance.
• Prepare materials for and participate in Quality review meetings with management.
• Adhere to general safety rules, manufacturing procedures, company policies and procedures and other ISO guidelines.
• Work from limited direction as set by the Head of Quality (currently Director of Engineering and Quality).

Salary:$60-65/hr.

Please send resume to kjohnson@nelsonconnects.com

The Position:  

Looking for a Parts Specialist to lead the service parts related activities in the Base Operations Organization. In this role, you will work with the logistics team for service parts demand planning for all the our vehicle programs. You will work on reviewing and maintaining the parts inventory levels at various repair locations with the help of the logistics team. You will work on service parts review activities related to Service Bill Of Materials. Support a cross-functional project focused on development of service parts catalog. Develop interim solutions for the Base operation technicians for parts look up. Review and reorganization of the existing service parts in the PLM system as needed. You will collaborate with the service engineers for technical information needed to succeed in this role. As needed, lead cross functional discussions with Base Operations engineering, Logistics, and Supply Chain leadership. You will work on ensuring all the parts needed to service the vehicles are available in the PLM system. Lead discussions with Logistics for developing service kits and develop a long term strategy.

Responsibilities:

• Establish relationships with the Base Operations engineering and technician team, Logistics team and Supply chain leadership
• Collaborate with engineering and logistics to plan for service spare requirements by location
• Support Base operation technicians by providing service parts look up support as needed to streamline repairs
• Work engineering and logistics for spare parts planning by milestone
• Work with Logistics to plan for service spares for release of every new vehicle
• Support logistics with queries related to service spares
• Collaborate with the Logistics and the PLM team for planning and release of service kits
• Review PLM for existing service parts accuracy and work on reorganization as needed
• Identify and work on process improvement opportunities to make the service parts related operations efficient and smooth
• Support long term service parts related projects like service catalog development, BOM release planning, etc.
  

Requirements:

• Demonstrated successful experience in collaborating with engineering and other cross-functional teams to develop strategies and perform execution.
• Basic understanding of engineering drawings.
• Proficiency working in PLM systems and CATIA.
• Understanding of Bill Of Materials structure, experience with an Automotive OEM, Tier 1 supplier preferred
• Ability to grasp new technology and software systems with minimal training and supervision
• Excellent organizational and communication skills
• Detail-oriented, including proven written and verbal communication skills
• Education – Bachelors degree in business management or similar, Master’s degree is a plus
• 3-5 years of relevant experience working with service parts in an engineering or in a supply chain set up. 
• Ability to work autonomously to manage projects

Pay Range-$38-40/hr.

Please send resume to kjohnson@nelsonconnects.com

Location Options- California, Montana, Arizona, Alaska, Nevada, or Utah

Job Description

Principal Architect

The Architect on the Technology Applications team will be responsible for the design and realization of multicomponent solutions in a diverse enterprise ecosystem.  This position will work closely with product managers and engineers to create architecture plans for highly available, efficient and reliable systems.  Act as a consultant to bridge the gap between business needs and technical implementations. Provide training and mentoring to teammates. Assignments are broad in nature, requiring latitude for unreviewed action.

Core Job Responsibilities

Works with colleagues to provide technical leadership and planning for the implementation and transformation of solutions and services. Guides product teams on systems flexibility and constraints.

• (5%) Set and maintain architectural standards, policies and frameworks that govern all aspects
• of application and data integrations
•  (15%) Managing end-to-end data architecture, from selecting the platform, designing the technical
• architecture, and developing the application to finally testing and implementing the proposed solution
• (10%) Provide the technical direction required to resolve complex issues to ensure the on-time
• delivery of solutions that meet expectations
• (10%) Lead setting up a data governance program; includes establishing a data strategy,  data governance
• framework, policy, and standards that is in line with business processes
• (5%) Develop reusable solutions and workarounds that are innovative and demonstrate a deep technical
• knowledge of the affected products, processes, and the business processes
• (5%) Support the impact assessment of changes to the systems/solutions brought about by the business’s
• requests for change
• (5%) Coordinating and collaborating with
• cross-functional teams, application teams, business stakeholders, and vendors for the smooth functioning of the enterprise data system
• (10%) Integrating technical functionality,
• ensuring data accessibility, accuracy, and security
• (10%) Conducting a continuous audit of data
• management system performance, refine whenever required, and report immediately any loopholes to the stakeholders
•  (10%) Test data pipelines and perform data analysis
• (10%) Responsible for backlog management and sprint priority setting

Knowledge & Skills

• Expert in data architecture and technical leadership
• Expert in providing technical leadership with first-hand experience of the concepts of Agile methodologies
• and related methods, plus a working knowledge of data architecture

• Proven experience in decomposing large complex problems into component parts, as well as having
• the ability to provide and contribute at all levels across build, test, implementation and integration activities.
•  Strong understanding of SRE principles related to system uptime, error management, security maintenance
• policies and application performance monitoring
• Facilitation skills: the ability to facilitate executive workshops and obtain consensus
• Strong understanding of cloud computing tools, especially Google Cloud Platform. 
•  Specific understanding of the following GCP tools: Google Kubernetes Engine, BigQuery, Cloud PubSub, 
• Composer/Airflow, Apigee, Cloud DataFusion, Cloud SQL, Memory Store and Cloud Storage
• Lead setting up a data governance program; includes establishing a data governance framework, policy,
• and standards
• Hands on experience implementing or utilizing Terraform for cloud resource management
• BI tools (Tableau, MicroStrategy)
• Well versed in collaboration tools (Jira,
• Confluence) and code maintenance in source control (Git preferred)

Education & Experience

• 10+ years minimum experience working with related technology in an agile team environment
• 5+ years experience in providing data architectural solutions that transform an organization
• 5- years experience with management of compliance efforts  (CCPA, PCI-DSS)
• Must have experience in the following Google Cloud Platform technologies: BigQuery, Composer/Airflow,
• SSIS, Cloud Functions, Dataflow, Cloud DataFusion, Cloud SQL, Memory Store and Cloud Storage.
• 3+ years Python
• Architectural knowledge integrating with SOAP and REST services. 

Pay Rates- 85-95/hr.

Please send resume to kjohnson@nelsonconnects.com