Compatibility Game QA-Contract- Irvine, Ca

RESPONSIBILITIES

  • Manage the hardware/operating system testing footprint across multiple departments
  • Independently identify and troubleshoot hardware and software defects
  • Perform hardware and software interoperability checks across multiple platforms/products and report results
  • Execute and analyze manual and automated performance tests for new features and systems
  • Formulate strong relationships based on skills, knowledge, and trust, with Quality Assurance and Development teams
  • Develop and execute test cases covering system interactions and edge case scenarios
  • Execute network simulation tests on console, mobile, and desktop platforms
  • Prepare professional, well-documented evaluations of hardware and software
  • Audit existing tools, scripts, test cases, and documentation to maintain and improve processes

REQUIREMENTS

  • Minimum of 4 years combined professional desktop support and software testing experience
  • Exceptional communications skills (oral, written, and listening)
  • Flexible and team-oriented, with good interpersonal and follow-up skills, and the ability to manage multiple tasks
  • Proficient in installing and maintaining all supported Windows and OS X operating systems
  • Experience with Windows, OS X, iOS, Android, and console testing
  • Working understanding of PC/Mac development and debugging tools
  • Knowledge of computer architecture, memory, systems, and power management
  • Proficient knowledge of networking technologies (TCP/IP, DNS, DHCP) and Microsoft Active Directory
  • Proven organizational and independent time management skills and able to work long hours including weekend

PLUSES

  • Bachelor degree in Computer Science or an engineering discipline
  • Advanced IT or software testing certifications (ISTQB CTFL, CompTIA A+/Network+, VCA-WM, ACMT)
  • Scripting or software tool creation experience (Python, Lua, Java, Bash, Visual Basic, C#)
  • Experience with virtualization technologies (VMware, Parallels, VirtualBox, iOS/Android emulators)

Specs:

  • Pay $15-$24/hr
  • Contract duration is 6 months with opportunity to convert based upon performance
  • Looking for QA testers who can test their games across different software and have the ability to understand different peripherals.
  • MAC experience is a huge plus
  • Hardware background is a plus

Please email resumes to kjohnson@nelsoninteractive.net

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Sr. Game QA- Irvine, Ca-Contract-Paying 28-35/hr. DOE

We are looking for an analytical advocate of quality. As a Test Analyst, you will contribute to the testing efforts by generating test documentation, providing early feedback to shape the product, and executing test cases. Your critical thinking skills, and passion for improving our processes will give gamers the best experiences on the arena.

Responsibilities

  • Partner with test stakeholders to collaboratively identify and meet test objectives
  • Draft test plans with a strategic selection of test methods and approach
  • Analyze and prioritize the value of manual testing for automation
  • Develop test suites, cases, estimations, and report on durations
  • Execute test, document test results, and measure impact
  • Report on the user experience and test results, escalating when necessary
  • Understand design tenets and be an oracle of knowledge for a component, system, or feature
  • Ensure test tool data is high quality, fully traceable, and updated daily
  • Document and maintain all necessary testware
  • Participate in test closure activities; e.g. testware evaluation, knowledge transfer, and retrospectives
  • Coach and mentor other Test Analysts
  • Champion the customer experience at all times
  • Other duties as assigned

Requirements

  • Bachelor’s degree in related field or equivalent experience
  • Software testing experience: 5 years
  • Certified ISTQB Advanced Test Analyst or equivalent
  • Experience with build systems, continuous integration and test value for such an environment.
  • Experience with game engines, content and asset editors, and shared technologies
  • Ability to analyze and interpret data/workflows, recognize critical issues, and raise concerns
  • Understands various software development life cycle best practices
  • Domain knowledge expertise
  • Passion for video games and software quality

Pluses

  • Gray box and white box testing experience
  • Familiar with: XML/HTML, JavaScript, Python, Java, C/C++/C#, SQL
  • Experience with application lifecycle and test case management software development planning tools

Please email resume to kjohnson@nelsoninteractive.net

Technical Writer Contract at Gaming Giant in Redwood City, Ca!

We are looking for a technical writer to drive documentation quality for the Data Platform. This person will possess strong writing skills and have experience documenting software including APIs and SDKs. In addition to writing new content, this person will help organize large amounts of information in a way that facilitates end users finding the information they need. The writer must be able to understand and explain complex technical concepts to various internal technical groups.

Responsibilities:

  •  Create professional user documentation for a technical audience by collaborating with subject matter experts (product managers, software developers, etc)
  • Collect content submitted by product managers and engineers within the organization and curate to present a consistent style, tone and voice Evaluate the quality of existing technical documentation and work with internal teams to drive improvements
  • Review and edit existing technical documents to comply with documentation standards and best practices Proven and demonstrable writing experience with specifications, source code, and other resources
  • Make improvements in documentation management such as consolidation or applying best practices for consistency and ease of use Create visual diagrams to explain processes, system architecture, etc.
  • Ability to evaluate and organize technical information quickly and explain concepts and instructions clearly and concisely.  Identify key issues and formulate conclusions.
  • Must have excellent oral and written communication skills Must be flexible, proactive and enjoy working with new technology in a fast paced environment

Nice to Have:

  • Familiarity of Cloud computing technology
  • Experience with wiki-based documentation systems, and specifically Confluence Software development experience, especially web or mobile development Product marketing copy writing experience

Eduacation:

BS/BA in Technical Communication, English, Computer Science, or equivalent experience with 3-5 years of experience writing software documentation for a technical audience

Please email resume to kjohnson@nelsoninteractive.net

Customer Support Rep-Tier 1- 3 month Temp-Hire- Palo Alto, CA

Required

  • Software support experience via chat, email, or phone or equivalent experience in a customer service field
  • Strong work experience with problem-solving and complex troubleshooting
  • Proven ability to multi-task and resolve high volume of customer contacts
  • Strong listening skills to be able to understand, empathize and resolve customer issues
  • MS Office (basic Excel/Word/PP) experience
  • Intermediate knowledge with common browsers: Chrome, Firefox, IE, Safari (ie. deleting cookies, clearing cache, etc..)
  • Ability to type over 50 words per minute
  • Available to work weekdays between the hours of 5am-6pm PT (40 hours/week)

Strongly Preferred

  • Experience supporting customers in a Software as a Service (SaaS) environment
  • Financial technology experience (B2B preferred)
  • Banking or accounting experience
  • Bachelor’s degree


Competencies (attributes needed to be successful in this role):

  • Functional/Technical Expertise
  • Learning Abilities/Tech Savvy
  • Values
  • Communication
  • Team Player

Pay Rate-$22-24/hr. DOE

Please send resume to kjohnson@nelsoninteractive.net

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