Operations/Customer Support-Contract in Palo Alto, CA


Coordinating daily payment operations

  • Ensure day-to-day operations tasks are completed with routine completeness and accuracy.
  • Assist with all aspects of payment and risk management operations
  • Assist with check verification phone line
  • Assist with returned checks processing
  • Assist with data entry projects

Qualifications. The ideal candidate:

  • Has at least year of operations experience, ideally in the financial services industry.
  • Is responsive and empathetic to customer needs.
  • Is extremely routine and detail-oriented and puts a high value on accuracy, organization and completeness of work.
  • Possesses outstanding written and verbal communication skills.
  • Ability to learn and adapt to new processes and procedures.
  • Excellent organizational and time management skills – must possess ability to prioritize and balance multiple tasks simultaneously.
  • Is familiar with the Internet and personal computer technology and is comfortable supporting a web-based service.
  • Is proficient using Excel to create spreadsheets, models and reports.

Candidate must have excellent interpersonal skills and a team player attitude. If hired, candidate will be required to undergo a criminal background and credit check.
Pay Rate-$20/hr


Please email resume to kjohnson@nelsoninteractive.net


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