Quality Systems Manager-DH-Morgan Hill, Ca


  • Influence the organization to improve the Quality System to reduce RMA’s
  • Investigate and determine root causes and implement corrective actions for major quality excursions and other major business issues using the QMS
  • Work with cross functional groups for continuous improvement, process improvement, preventive action, and execute key quality initiatives
  • Manage the effectiveness of the continuous improvement teams (CIT) to drive to non-repeat errors
  • Serve as the Management Representative for AS 9100
  • Maintaining controls and documentation procedures to the latest rev of the AS 9100
  • Ensure all internal departments adherence to the quality system, rules, and policies.
  • Manage the RMA system and corrective actions implementation
  • Manage the internal and external audit findings and closure.
  • Drive Quality Control Plans, Risk Assessments, and FMEA
  •  Manage Suppliers domestic and international to reduce MRR’s and RMA’s
  • Communicate quality standards and performance expectation to suppliers
  • Perform audits and follow-up with audit recommendations
  • Monitor supplier’s quality performance and compliance to RoHS, REACH, Conflict Minerals, etc.  
  • Manage, develop, and train Quality staff:
  • Supervise inspection and testing activities to ensure verification and conformance of material, processes, and products
  • Support Overseas Qualification of product transfers between factories or suppliers
  • Perform capability analysis (both supplier and internal)
  • Provide improvements to inspection methods and gauging for existing and new processes
  • Maintain existing inspection and SPC database systems are accurate and functioning properly


  • Bachelor of Science degree or a related field experience
  • 5 yrs. of experience as an SQE or in Quality Engineering related to Quality Systems
  • Successfully held a supervisory role and effective at management skills
  • Successfully leading Certification audits and customer audits
  • Factual Approach to Decision making and prioritizing using Pareto or other methods
  • FMEA, ability to leading Ishikawa discussions, etc.
  • Working knowledge of SPC, Statistical Analysis, 6 Sigma, and Lean
  • Working knowledge of machining practices and know how to measure supplier’s capabilities
  • Excellent Communication and Organization Skills
  • Ability to write reports, business correspondence, to respond to inquiries or complaints from customers
  • Ability to communicate and effectively present information to top management, suppliers, customers, etc.
  • Ability to read, analyze and interpret CAD drawings and technical procedures
  • Ability to develop procedures and effective workflows
  • Proficient in MS Office and Excel
  • Works on complex problems requiring logical analysis of a variety of data and the influences of multiple factors

·         Exercises judgment within broadly defined practices and policies to select methods, techniques, and evaluation criterion for obtaining results

  • Excellent organizational and potential leadership skills
  •  A keen eye for detail and results driven approach
  • Discipline in execution


  • Excellent Computer Skills, MS Office Suite, ERP and EQMS systems.
  • Excellent verbal and written communication skills.


  • Proactively developing and maintaining QMS
  • Drive non-repeat errors through proper CAPAs
  • Improve and Maintain RMA’s to 5000 ppm
  • Improve and Maintain IMRR’s to 500 ppm
  • Improve and Maintain MRR’s to 1500 ppm 

Salary: 90-115K + Bonus

Please send resume to kjohnson@nelsoninteractive.net

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