IT Client Services Engineer-Contract to Hire-Austin, Tx

  • Provide IT tech support focusing on customer service to a growing user base in our new indoor robotic hydroponic farm in Lockhart & Austin, Texas offices.+
  •  Manage and maintain network and on-premises systems (Cisco Meraki, Windows, and Linux).
  • Enforce IT best practices, policies, and systems design.
  • Collaborate with HR and Office Management teams with onboarding and offboarding employees.
  • Collaborate with IT Manager and closely with highly technical software and hardware teams with project deliverables.
  • Manage and maintain Inventory.
  • Active Directory – Managing and creating group policies.
  •  Strong Linux expertise
  •  Multiple operations system software packaging and scripting (Bash, PowerShell, and Python) – a big plus!

Skills:

  • 5+ years of technical support experience in a fast-paced enterprise environment supporting Windows, macOS, and Linux. With expertise in at least one OS.
  • 3+ years managing SaaS applications such as Google Workspace, Slack, and Atlassian (Jira and Confluence).
  • 3+ years configuring and maintaining Cisco Meraki network deployments.
  • Experience with new office deployment and rollouts.
  • Nice to have start-up experience, security-focused mindset, experience with Endpoint Management platforms – Jamf Pro, Microsoft Endpoint Manager (Intune), Canonical’s Landscape (Ubuntu).

Pay Rate-50-55/hr.

Please send resume to kjohnson@nelsoninteractive.net

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