• Provide the initial issue triage for field issues
• Review the log data, investigate to determine the probable root cause
• Work with the issue owner to close out the issue
• Drive for decisions on interim containment and permanent corrective actions, as appropriate
• Document your work in the applicable JIRA tickets
• Work with issue owner to identify how this issue is prevented from occurring again
• Work with the issue owner and suppliers, as needed to communicate your findings.
• Report on issues identified, next steps, help needed and flag risks to program with appropriate mitigation plans. This includes supporting and reporting at working level and leadership level meetings

Qualifications
• BS or equivalent in an engineering discipline
• Experience: 5+ years in automotive engineering
• Experience designing or testing vehicle systems (electrical, mechanical, HMI, dynamic, quasi-static, inspection)
• Experience with electrical architecture, network architecture
• Knowledge of vehicle engineering or software validation process, 8D, FMEA, problem-solving methods
• Excellent writing skills, organization, verbal communication, leadership skills, and deadline-driven
• Track record in managing multiple cross-functional projects simultaneously
• Experience with CANalyzer and JIRA
• This role will be on-site at various locations in the Bay Area

Bonus Qualifications
• Electrical engineering or computer engineering
• Diagnostics development
• Experience with memorators or other add-on data logging tools for deeper analysis

Feedback:
• Any Vector tools experience (especially CANalyzer software)
• Automotive systems validation/troubleshooting experience
• Experience with resolving issues “on location” during vehicle bring-up/builds
• If have Inca experience, we could teach them CANalizer.
• Electric Vehicle experience is also highly advantageous.

Pay Rate-70-80/hr.

Please send resume to kjohnson@nelsonconnects.com

JOB DESCRIPTION

The Virtual Desktop Infrastructure (VDI) System Engineer will be primarily responsible for administering VMware based VDI environments. Our VDIs are primarily Ubuntu linux and backed by NVIDIA vGPU.  Expertise in desktop virtualization and Linux VMs is required. Experience managing a Virtual Desktop Infrastructure environment and/or preparing master Operating System images for deployment is expected. 

This position will work closely with the Infrastructure Engineers, VDI architects, VDI support engineers, IT Client Services team to implement and manage various internally hosted Virtual Machines and related resources. In addition, this person will collaborate with other teams within the organization as well as the VDI team members to identify, track, and report on opportunities for system optimization, methods to drive efficiency, identify and reduce error rates, and empirically document customer experience.

The successful candidate will:

• Demonstrate a strong background in managing VMware solutions
• Work with engineering users and application support to validate application functionality in the VDI Linux environment
• Participate in maintaining high service availability by liaising with many stakeholders to identify risk and threats to the delivery of VDI services
• Rapidly identify and correct faults impacting service delivery
• Updates/remediates patching of ESXi host devices
• Collaborates with other Systems Administrators with troubleshooting and resolving issues that negatively affect the customer’s virtual computing environment.
• Compiles the VDI Operating System image (Windows and Ubuntu) for testing and deployment to the user production environment.
• Participate in maintaining fully patched/updated/mitigated Operating System image for testing and production, and provides assistance to customers with operations of Virtual Desktop Infrastructure (VDI) systems.

Qualifications:

• A minimum of five (5) years of relevant experience in an enterprise environment or an equivalent combination of education, training and relevant experience.
• Two (2) years of experience supporting Linux
• Significant experience managing virtual desktop infrastructure.
• Skilled with PowerCLI
• Ability to work on-site in Foster City, CA at least 2 days per week
• VMware Horizon

Bonus Qualifications:

• Automation using PowerShell and/or Bash scripts
• Documentation experience using G-Suite apps or similar products
• Adaptable to changing circumstances and operational needs
• Experience in the evaluation and integration of new technologies into existing environments.

Pay Range-60-65/hr.

Please send resume to kjohnson@nelsonconnects.com