Service Associate-Contract- Menlo Park, Ca- Autonomous Vehicles

Monday-Friday – 11am – 8pm

Service Associate Team: Mission Readiness
Reports to: Manager of Mission Readiness


The Mission Readiness team is looking for a Service Associate to support daily fleet operations at our test sites in the Bay Area. In this role, you will be ultimately responsible for the on-time vehicle readiness for the suite of tests and service operations scheduled during your shift on our L5 platform. This includes, but is not limited to daily upkeep of the vehicles with tasks such as cleaning, charging, and SW bring-up; as well as, ensuring the test site is organized and presentable for operations. Within the Mission Readiness team, you will help ensure the vehicles meet regulatory requirements per the provided guidance. You will also support our parts team in organizing and transporting spare parts inventory. 


  • Primary:
    • Supporting company milestones and optimizing drive operations across multiple locations.
    • Ensure the vehicles, equipment, and workplace are clean and ready for use. 
    • Provide logistical support for the movement and storage of vehicles and equipment.
    • Assist with paperwork and documentation related to vehicle readiness.
    • Perform routine charging of our test vehicles and supporting equipment. 
    • Execute mission prep procedures, which include, but are not limited to launching software across several devices per vehicle, verifying SW and HW configurations, deploying sw as appropriate, capturing requested data, and escalating issues as they arise.
    • Support the readiness of spare parts and the associated inventory. 
    • Ability to lift up to 50 pounds and use carts, dollies, hand trucks, and other gear to move items around.
    • Ability to go up and down stairs, as well as stand, walk, push, pull, squat, bend, kneel, and reach during shifts. 
  • Secondary:
    • Provide hands-on technical support to the BaseOps technicians. (fluid changes, part replacements, wiring checks, etc)  
    • General testing support (documentation, pre-mission assistance, cone courses, obstacles, traffic control, support vehicle driving). 


  • 2 – 4 years of work experience 
  • Must have a valid driver’s license with a clean/excellent driving record.
  • Ability to travel locally and nationally (less than 30%).
  • Available to work weekends as needed with advanced notice to support completion of company milestones.
  • Possess a “get it done” attitude, safety-first mindset, and a sense of urgency to resolve problems and tasks.
  • Must have the proven ability to problem solve and deliver on high-pressure situations.
  • Must have the proven ability to multi-task and manage multiple projects and deliverables.
  • Excellent written/verbal communication skills
  • Works well in a team environment 


  • Technical trade school certificate or Associate Degree in automotive repair
  • Proficiency with Jira/Confluence
  • Proficiency with MS Office/Google Suites
  • Experience working in a fast paced environment


Please send resume to


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