About the Role:
Basic desktop troubleshooting for Linux, Windows, and Mac systems – mainly lap tops – Mac Book Pro & Mac Book Air & IBM Think Pads running Linux.
Perform all desktop related tasks associated with new hires to include PC builds, installations, configurations, managing email distribution lists, granting/canceling access
Support network setup/cabling and troubleshoot network connectivity issues
Conference room equipment configuration and support – VOIP phone / TV / GVC
Assist with maintaining an inventory of all IT related assets
Perform various IT system maintenance and management – network and server systems – at office and data center environment
1st/2nd line IT support and documentation on resolution
Bachelor’s Degree or University Program Certificate in IT or IS; or 3+ years related IT experience.
Knowledge of common IT hardware and software Technical skills include Mac, Linux, LAN, WAN, TCP/IP, DNS, Directory Services, Shell/Command Line
Technical savvy with the ability to learn new concepts and skills quickly
Strong customer service orientation and communication skills
Innate problem-solving skills and a drive to seek out solutions independently
Ability to lift up to 50 pounds
Please send resume to email@example.com