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IT Support- Mountain View, Ca

IT Support Specialist – Contract to hire (6 months) then potential conversion

About the Role:

Basic desktop troubleshooting for Linux, Windows, and Mac systems – mainly lap tops – Mac Book Pro & Mac Book Air & IBM Think Pads running Linux.

Perform all desktop related tasks associated with new hires to include PC builds, installations, configurations, managing email distribution lists, granting/canceling access

Support network setup/cabling and troubleshoot network connectivity issues

Conference room equipment configuration and support – VOIP phone / TV / GVC

Assist with maintaining an inventory of all IT related assets

Perform various IT system maintenance and management – network and server systems – at office and data center environment

1st/2nd line IT support and documentation on resolution

About You:

Bachelor’s Degree or University Program Certificate in IT or IS; or 3+ years related IT experience.

Knowledge of common IT hardware and software Technical skills include Mac, Linux, LAN, WAN, TCP/IP, DNS, Directory Services, Shell/Command Line

Technical savvy with the ability to learn new concepts and skills quickly

Strong customer service orientation and communication skills

Innate problem-solving skills and a drive to seek out solutions independently

Ability to lift up to 50 pounds

Pay Rate-$DOE

Please send resume to kjohnson@nelsoninteractive.net

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