Description:

We are looking for an engineering-focused vehicle technician to support the readiness of our fleet

vehicles. The vehicle technician will perform maintenance, repairs, and contribute towards the operations

of our lab. This includes scheduled service, diagnostics, repair coordination, lab space fit/function, and

general upkeep.

Responsibilities:

● Configure, set up, maintain, diagnose, and sign off on vehicles for safe on-road usage. May need

to travel locally to perform this work from time to time

● Sync with Shop Foreman to ensure all vehicles are in a “ready” state for demonstration and

testing requirements

● Perform diagnostics and escalate to the appropriate engineering team if required

● Coordinate and drive the repair process

● Create diagnostic test plans as the team sees fit

● Maintain service records and document quality field reports

● Maintain shop facilities, ensure tools are in order, and workspace is in excellent working condition

● Assist with parts inventory, location, and organization

● Build an excellent service experience for internal teams and business partners

Qualifications:

● Extensive knowledge of methods, techniques, parts, tools, and materials used in the

maintenance and repair of vehicles

● Minimum of 2 – 4 years of technician experience

● Clean/excellent driving record

● Reliable, self-starter, roll-up-the-sleeves work ethos

● Ability to multi-task and manage multiple projects and deliverables

● Team player

● Excellent written and verbal skills

● Must be honest, responsible and an outstanding communicator

Preferred Qualifications:

● Experience in an automotive-focused engineering or research lab (i.e. Dyno, Battery, etc.)

● Knowledge of CAN, wiring diagrams and soldering preferred

● Experience and ability to tow a car hauler and other large trailers to transport fleet vehicles

● Technical trade school certificate or Associate Degree in automotive repair

● Ability to travel locally and nationally (on occasion)

Pay Range-$30-35/hr.

Please send resume to kjohnson@nelsonconnects.com

The technical writing contractor for will author and maintain all types of technical documentation to support technicians and engineers with maintaining our autonomous vehicle fleet. They will work cross-functionally with engineers and technicians to define, obtain necessary information, and deliver the required service documentation. 

Responsibilities:

The technical writer will create and update the technical documentation associated with the following:

• Service remove/replace and vehicle maintenance procedures 
• Diagnostics/troubleshooting and wiring harness information
• Software programming and post-repair bring-up
• Fleet upgrade and rework procedures
• Technical service bulletins
• First responder documentation
• Vehicle Owner’s Manual

Qualifications:

• 2-5 years experience as a technical writer or 5+ years experience as Automotive Repair or Diagnostic Technician
• Proficiency with Google Suite and MS Office suite
• Experience with topic-based writing concepts
• Markup language experience (HTML, XML, or DITA XML)
• Strong written and oral communication skills, and cross-functional teamwork skills
• Exhibit high attention to detail and safety acumen
• Ability to multi-task and manage workload to achieve project deliverable deadlines 
• Self-starter and ability to approach the role with a can-do, team player attitude 

Bonus Qualifications:

• Bachelor’s degree with focus in Technical Writing or Automotive Technology
• Previous Automotive OEM service manual authoring experience
• Experience with software used; Oxygen XML (DITA), JIRA, Github, Confluence, Adobe Creative Suite, CATIA 3DX

Pay Range:30-35/hr.

Please send resume to kjohnson@nelsonconnects.com

Essential Functions of the Position:

• Responsible for reviewing current system designs and provide recommendations to improve performance, reliability and sustainability.
• Responsible for virtualized server cluster health and administration, including provisioning new server systems using industry best practices
• Installs, troubleshoots, maintains and updates all company hardware devices. 
• Installs, troubleshoots, maintains and updates all company software applications.
• Maintains network equipment such as routers, firewalls, core and access switches and cabling.
• Manages and maintains storage area networks (SAN) and devices on the fiber network.
• Responsible for keeping hardware systems current, including system firmware or critical updates
• Works with cloud-based systems and applications, including Office 365 Apps, Exchange, and MDM
• Provides escalated Help Desk assistance to employees regarding issues requiring research and problem solving.
• Performs general system account creations, modifications and deletions.
• Performs telephone system maintenance and modifications.
• Responsible for leading Information Technology projects from conception to completion
• Facilitates with other department projects providing IT perspectives.
• Responsible for providing back-up and restoration to all systems and files.
• Assists with design and implementation of disaster recovery and business continuity plans
• Anticipate technology changes and assist Information Technology manager forecast upcoming budgetary requirements

Qaulifications:

• 5 -10 years related experience required in a progressively responsible role in hardware and software implementation and maintenance.
• Experience in Microsoft server products, including the following:
  • Active Directory, DNS, DHCP, Group Policy, SQL Server
  • Office 365 Apps, Hosted Exchange
• Experience in Linux Server distributions; Red Hat Enterprise Linux preferred
• WMware experience required
  • ESXi, vCenter, NSX, Horizon
• Experience in networking equipment, including the following:
  • Cisco Nexus, Aruba, Palo Alto and Extreme Networks
• Knowledge of server hardware, storage, switch (network and storage) technologies
• Experience in benchmarking and performance tuning hardware and software platforms
• Knowledge of Taft-Hartley 3^rd party software basys preferred
• Knowledge of HIPAA regulations preferred
• Thorough understanding of project/program management techniques and methods
• High language and reasoning skills
• Intermediate mathematical skills
• Strong communication skills
• Knowledge of Microsoft Office suite
• Valid Drivers’ License

Pay Rate: $45-50/hr.

Please send resume to kjohnson@nelsonconnects.com

Job Summary

The Certified Salesforce Developers on the Technology Applications team will be responsible for the design and implementation of various components on the Salesforce platform for the Roadside Service department.  This position will work closely with architects, product managers, business stakeholders and other engineers to declaratively develop highly available, efficient and reliable Salesforce solutions as well as retire the legacy systems. 

Job Description

Salesforce Developer

The Certified Salesforce Developers on the Technology Applications team will be responsible for the design and implementation of various components on the Salesforce platform for the Roadside Service team.  This position will work closely with architects, product managers, business stakeholders and other engineers to declaratively develop highly available, efficient and reliable Salesforce solutions as well as retire the legacy systems.

Core Job Responsibilities

• Liaise with the Process Engineers to analyze existing processes and workflows for the legacy Roadside Service applications
• Provide recommendations on the best approach to bridge the gap between business needs and technical implementations
• Integrating technical functionality, ensuring data accessibility, accuracy, and security
• Perform data analysis and data mapping from the legacy application to Standard Objects and Fields in Salesforce
• Customize the user interface and make pages dynamic using Lightning App Builder or VisualForce
• Automate business processes with flows, and approval processes.
• Develop reusable Flows that are innovative and demonstrate a deep technical knowledge of the affected processes
• Build integrations between Salesforce and other applications using Flows and integration tools like Apigee, Salesforce Connect, Mulesoft
• Develop batch / real-time data pipelines between Salesforce and other on-premise and SaaS applications
• Configure Salesforce Service Cloud Voice and Amazon Connect solutions

Knowledge & Skills

• Hands on experience implementing Sales Cloud, Service Cloud, Field Service Cloud and Financial Service Cloud
• Adept at integrating SOAP and REST services
• Knowledge of Object Oriented Programming
• Well versed in collaboration tools (Jira, Confluence) and code maintenance in source control (Git preferred)
• Admin experience with Permission Sets, Custom Objects, Custom Fields, Page Layouts, Record Types, Reports and Dashboards
• Must have working knowledge of the Salesforce data model, integration patterns, and configuration of solutions on the Salesforce platform
• Facilitation skills: ability to facilitate executive workshops and obtain consensus
• Excellent written and verbal communication skills required

Education & Experience

• 5+ years minimum experience working with related technology in an agile team environment
• Must have current Platform App Builder (DEX-403) and Administrator (ADX201 / ADX211) certifications
• Preferred Field Service (FSL201) certification
• Big bonus: Platform Developer I/II or Application Architecture certifications

Pay:$60-68/HR.

Please send resume to kjohnson@nelsonconnects.com

Location/Schedule: Fully Onsite (5 days, Foster City, Ca)

As a part of our Hardware Test team, our technicians setup, execute, and debug tests on our sensors and compute hardware. Our team is responsible for testing hardware to ensure high performance and high reliability. We are detail oriented to ensure our test plans are executed with high fidelity. We are collaborative and work together to tackle projects as a team. We are looking for motivated individuals who have experience with electrical subsystems, aren’t afraid to challenge themselves and are eager to learn.

RESPONSIBILITIES

• General harness fabrication and testing
• Support test setups by following diagrams and working with engineers to collect data
• Provide feedback to engineers on how to improve testing
• Manage calibration of test equipment by external vendors
• Test equipment procurement and support
• Maintain and optimize hardware labs
• Attach instrumentation (thermocouples, probes, accelerometers) to test units

QUALIFICATIONS (Must-Haves)

• AA or higher in electrical/electronics/mechanical technology, or equivalent
• Experience reading electrical schematics and/or engineering drawings
• Experience assembling and repairing wiring harnesses
• Experience with EE lab equipment (Digital Multimeters, Power Supplies, Oscilloscopes, etc)

Bonus Qualifications (Preferred)

• Experience reworking PCBAs
• Shock, vibration, thermal, and IP test experience
• EMC test experience
• Automotive ECU test experience
• Machine shop tool (mill, lathe) experience
• Familiarity with Linux command line

Pay Rate: 40-45/hr.

Please send resume to kjohnson@nelsonconnects.com

• Provide the initial issue triage for field issues
• Review the log data, investigate to determine the probable root cause
• Work with the issue owner to close out the issue
• Drive for decisions on interim containment and permanent corrective actions, as appropriate
• Document your work in the applicable JIRA tickets
• Work with issue owner to identify how this issue is prevented from occurring again
• Work with the issue owner and suppliers, as needed to communicate your findings.
• Report on issues identified, next steps, help needed and flag risks to program with appropriate mitigation plans. This includes supporting and reporting at working level and leadership level meetings

Qualifications
• BS or equivalent in an engineering discipline
• Experience: 5+ years in automotive engineering
• Experience designing or testing vehicle systems (electrical, mechanical, HMI, dynamic, quasi-static, inspection)
• Experience with electrical architecture, network architecture
• Knowledge of vehicle engineering or software validation process, 8D, FMEA, problem-solving methods
• Excellent writing skills, organization, verbal communication, leadership skills, and deadline-driven
• Track record in managing multiple cross-functional projects simultaneously
• Experience with CANalyzer and JIRA
• This role will be on-site at various locations in the Bay Area

Bonus Qualifications
• Electrical engineering or computer engineering
• Diagnostics development
• Experience with memorators or other add-on data logging tools for deeper analysis

Feedback:
• Any Vector tools experience (especially CANalyzer software)
• Automotive systems validation/troubleshooting experience
• Experience with resolving issues “on location” during vehicle bring-up/builds
• If have Inca experience, we could teach them CANalizer.
• Electric Vehicle experience is also highly advantageous.

Pay Rate-70-80/hr.

Please send resume to kjohnson@nelsonconnects.com

JOB DESCRIPTION

The Virtual Desktop Infrastructure (VDI) System Engineer will be primarily responsible for administering VMware based VDI environments. Our VDIs are primarily Ubuntu linux and backed by NVIDIA vGPU.  Expertise in desktop virtualization and Linux VMs is required. Experience managing a Virtual Desktop Infrastructure environment and/or preparing master Operating System images for deployment is expected. 

This position will work closely with the Infrastructure Engineers, VDI architects, VDI support engineers, IT Client Services team to implement and manage various internally hosted Virtual Machines and related resources. In addition, this person will collaborate with other teams within the organization as well as the VDI team members to identify, track, and report on opportunities for system optimization, methods to drive efficiency, identify and reduce error rates, and empirically document customer experience.

The successful candidate will:

• Demonstrate a strong background in managing VMware solutions
• Work with engineering users and application support to validate application functionality in the VDI Linux environment
• Participate in maintaining high service availability by liaising with many stakeholders to identify risk and threats to the delivery of VDI services
• Rapidly identify and correct faults impacting service delivery
• Updates/remediates patching of ESXi host devices
• Collaborates with other Systems Administrators with troubleshooting and resolving issues that negatively affect the customer’s virtual computing environment.
• Compiles the VDI Operating System image (Windows and Ubuntu) for testing and deployment to the user production environment.
• Participate in maintaining fully patched/updated/mitigated Operating System image for testing and production, and provides assistance to customers with operations of Virtual Desktop Infrastructure (VDI) systems.

Qualifications:

• A minimum of five (5) years of relevant experience in an enterprise environment or an equivalent combination of education, training and relevant experience.
• Two (2) years of experience supporting Linux
• Significant experience managing virtual desktop infrastructure.
• Skilled with PowerCLI
• Ability to work on-site in Foster City, CA at least 2 days per week
• VMware Horizon

Bonus Qualifications:

• Automation using PowerShell and/or Bash scripts
• Documentation experience using G-Suite apps or similar products
• Adaptable to changing circumstances and operational needs
• Experience in the evaluation and integration of new technologies into existing environments.

Pay Range-60-65/hr.

Please send resume to kjohnson@nelsonconnects.com